Managed IT Support Services

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Network Operations Center
Network Operations Center
  • Alert Monitoring, Response & Mgt
  • Remote Diagnostics and Troubleshooting
  • Service Level Tracking, Reporting & Mgt
  • Knowledge Repository Creation & Mgt
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Server & Application Management
Server & Application Management
  • OS Administration – Windows/Linux
  • Active Directory, File & Print, DHCP, DNS
  • Enterprise Application – Email, Webserver, Application servers & Database
  • Back-up / Restoration
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Virtualization
Virtualization
  • VMWare, Microsoft Hyper-V, Citrix-Xenserver
  • Storage system Administration - SAN / NAS / DAS
  • Disaster Recovery and Business Continuity
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Cloud Ops
Cloud Ops
  • Public cloud - AWS / Azure / Oracle / IBM
  • Hybrid – Public & Private Cloud Infra
  • Cloud enablement & migrations
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Network & Communications – (Data, Voice & Video)
Network & Communications – (Data, Voice & Video)
  • LAN, WLAN & WAN
  • Enterprise Voice & Video
  • MPLS, SDN
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Security Management
Security Management
  • SDC – Security Defense Center
  • Firewall, IDS and IPS
  • VPN (LAN-LAN, Road warriors)
  • Network Admission Control (NAC)
  • Vulnerability Assessment
  • Web/Network Proxy (On-prem & Cloud)
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ServiceDesk
ServiceDesk *(24x7x365)
  • IT Helpdesk
  • Voice and E-mail based support
  • Enterprise IT Service Desk support operations
  • End-user support
  • Business Applications Support
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